QUALITY

Food quality is very important for me.
That's why I like buying it at O'KEY shop.

I can count here on the best quality.

Net retail revenue

Net Retail revenue and traffic decline in 2018 was primarely caused by the sale of supermarkets business. Excluding the effect of supermarkets business sale the Group net retail revenue decreased by 1.1% YoY in 2018.

Taffic 198.3 −12.9% mln 2014 193.5 2015 207.4 2016 226.8 2017 227.7 2018 198.3 Net retail revenue 159.4 −1.1% bn RUB 2014 149.9 2015 160.3 2016 172.5 2017 161.2 2018 159.4

Online grocery market

Key drivers of the rapid online grocery market expansion in 2018

Behavioural factors

Growing demand for online delivery as mobility increasingly becomes essential to everyday life.

New players

Several new entrants to the online grocery market in 2018 (Ozon, Perekrestok, Golama).

Expanding geographic coverage

Online grocery services expanded geographically to Kazan, Nizhny Novgorod, Belgorod, Orenburg, Surgut and Ekaterinburg.

Enhanced processes

Modernisation of IT systems and logistics optimisation (e.g., introduction of dark store concepts).

23 bn RUB Utkonos 44.3% Ozon 13.1% O’KEY 7.4% AzbukaVkusa 6.5% Auchan 6.5% Pere-krestok 5.7% iGoods 5.2% Insta-mart 3.5% Golama 1.7% Others 6.1%